We are the nation's most sought after Critical Power Specialists, focused on serving clients throughout Illinois, Indiana and Wisconsin - while, also solving the most difficult critical power issues all across the US.
Spirit of Innovation
In a radical break from industry conventions – we drive our company forward with a spirit of innovation, ensuring our customer service is truly superior.
LionHeart fosters a high-performance work environment encouraging individual autonomy and accountability. Our intent is to have the best available workforce servicing our customers. To meet this goal, the leadership is committed to providing our personnel with the benefits, training, equipment and support required to deliver our mission.
LionHeart provides our specialized services to more than 2,500 clients who trust us with their critical assets because we continually demonstrate technical competency and focus on their best interest.
After years in the generator service industry, we consistently saw the need for a company who wasn't focused on sales for the dealership, but actually focused on providing highly technical service. That's why 20 years ago we started LionHeart - we knew we could provide better service with a more technical focus that customers could truly trust with their critical systems.
In House Technical Solutions Group
Our 22 field service engineers are in direct contact with LionHeart’s in-house Technical Solutions Group which is made up of the top electrical and mechanical engineers for emergency generators and transfer switches – providing our clients with unparalleled support and technical resources.
Our team is always up to date on the latest code changes affecting our clients and can assist you in sharing code knowledge and resources – especially in light of Federal and State adoption of the 2012 Life Safety Code.
Right Tech, Right Job
Our custom built skills-based dispatch system, along with access to detailed unit records allows us to match your needs with the right experts.
EGSA Certified Journeymen
We don’t stop at factory certifications, we take it to the next level by employing more than 20 EGSA Certified Journeymen. To meet EGSA standards, technicians must pass rigorous testing of their electrical, mechanical and troubleshooting knowledge.
LionHeart provides free onsite training for building personnel: providing a foundational understanding of the emergency power equipment, their maintenance needs, and the required inspection and testing practices to meet standards set by the authority having jurisdiction.
Instant Access To Critical Information
Your unit information, previous work orders, compatible part types, and detailed site logistics are instantly available, from anywhere. This is crucial in providing you the highest quality service in an emergency situation.
Rapid 24/7 Emergency Response
Our 24/7 Emergency Response is the best in the industry! Each vehicle is monitored by satellite 24/7 to show our dispatch team exactly who is the closest to your site and can give you accurate arrival times.
Veteran Owned & Operated
LionHeart ownership and team members represent every branch of the U.S. Military. LionHeart was built with a military mindset, where values like honor, responsibility and teamwork are not only written on our walls, but represented in every aspect of our service.
Our Clients Say
"We are so thankful for the quick response and correspondence LionHeart provided to us in our emergency. It was a pleasure working with LionHeart and I would highly suggest your services to anyone who is in dire need!"
We Service All Equipment Manufacturers Including:
Cutler – Hammer
- Blue Star
Master Fire Pump Controls
- Clarke Fire Pump Engines
No organization will ever be at risk due to the failure of their critical power systems.
The LionHeart Difference? Our People. LionHeart was developed from the belief that customers deserved more technically competent service, and technically competent employees deserved a better work environment. We've proven that creating outstanding results for our clients, begins with happy team members. We are proud to showcase our Owners, Team Managers, and Team Leads who continue the LionHeart legacy by creating an excellent team environment, and providing a superior client experience every day.
Field Service Leadership
LionHeart Field Service Team Leads oversee teams of 4-6 Field Service Engineers. They earned their role through dedication to customer service, technical excellence, and proven leadership.